Account
Communication
Contacts
Customer service
Sales
Tasks
Phone system
Developers
Conclusion

Creating a new role

You can create different roles in Hipcall to be assigned to users. To create a new role, please follow the steps below.

  1. Go to Settings on the top navigation menu.
  2. Click Account and then Roles.
  3. Click the Add Role button on the right.
  4. Type in a role name and a description.
  5. Select the permissions for the role.
  6. Select the users that will have this role.
  7. Click Save to save the changes.

After you create a new user role in your Hipcall account, to display all the roles please go to Settings > Account > Roles.