In Hipcall, you can deactivate a greeting message if you don’t want to use it anymore. To deactivate a greeting message please follow the steps below.
- On the top navigation menu, go to Settings. Choose Phone and then Greetings.
- Find the greeting message that you want to deactivate in the list, click three dot sign on the right and select Deactivate.
- On the confirmation page, system will show you the users who are related with the greeting message. When you deactivate it, these users won’t be able to use the greeting anymore.
- Click Deactivate to complete the process.