What is greeting and IVR?

IVR (Interactive Voice Response) is a customized greeting message to provide your callers information about your service and products or give support to customers.

In the greeting message, you can share which numbers they should press for sales, support, technical etc. IVR messages can be multi-lingual to include a large number of customers.

Different IVR messages can be recorded for open office hours and out of business hours to inform your customers.