Sales pipeline basically means a sales process. This term can include all stages of your sales process, starting from your first interaction with a lead or opportunity, all the way to closing the deal with your customer.
By creating a sales pipeline in Hipcall, it helps you stay informed of your leads, and enabling your sales team to contact or follow up with the prospects, or create daily tasks to be more organized and productive.
At its core, sales pipeline management is very beneficial for sales representatives as that will help maximize their chances of hitting targets, and closing more deals.
To view your sales pipelines in Hipcall, please go to Settings > Sales > Pipelines.